Private Clients
- Payment is due immediately upon completion of the works.
- We accept payment by bank transfer or cash. Our bank details are provided on your invoice.
- For larger, specialist or multi-day projects, a deposit of 25–50% may be required to secure your booking, or payment on a daily basis may be agreed in advance.
- A final invoice will be issued on completion of the work. Payment is due immediately upon receipt of the invoice, unless otherwise agreed in writing.
Public Sector & Corporate Clients
- For local authorities, NHS organisations, housing associations, social services, charities, schools and other approved business or public sector organisations, payment terms may vary in accordance with your organisation's procurement and finance procedures.
- Invoices will be issued following completion of the agreed work, unless otherwise specified in a purchase order or service agreement. Payment is due in accordance with the terms agreed at the time of booking, or as stated on the official purchase order.
- If your organisation requires a purchase order (PO), supplier registration or any additional documentation before work can commence, please let us know in advance to ensure a smooth process. We are happy to complete supplier onboarding forms, provide insurance documentation, and invoice in whatever format your finance team requires.
Our Promise
- Free, no-obligation quotations
- No hidden charges
- Honest, transparent pricing
- Reliable, friendly and professional service
- Fully committed to customer satisfaction
