Last updated: July 2026
1. Introduction
Welcome to Space Reset Ltd ("we", "our", or "us"). By using our website or booking our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
2. Company Information
Space Reset Ltd
Registered Address:
22 Railway Street
Chatham
ME4 4JT
Business Address:
265–269 Wimbledon Park Road
Southfields
London
SW19 6NW
Telephone: 020 8059 3639
Email: contact@space-reset.co.uk
Website: https://space-reset.co.uk
3. Our Services
We provide a range of home support and property reset services, including but not limited to:
- Home support
- Decluttering
- Home organisation
- Deep cleaning
- Property clearance
- End of tenancy cleaning
- Property maintenance
- Minor repairs
- Home reset services
All services are subject to availability.
4. Quotations
Any quotation provided is valid for 30 days unless otherwise stated.
Quotations are based on the information supplied by the customer. If the condition of the property or the scope of work differs significantly from the original description, we reserve the right to revise the quotation before work begins.
5. Bookings
A booking is confirmed once agreed by both parties.
We reserve the right to decline or cancel bookings where it is not reasonably possible to provide the requested service.
6. Payments
Payment is due in accordance with the terms agreed when the booking is made.
We reserve the right to request a deposit before work begins.
Late payments may be subject to interest and reasonable recovery costs where permitted by law.
7. Cancellations
Customers should provide at least 48 hours' notice if they need to cancel or rearrange an appointment.
Where insufficient notice is given, a cancellation charge may apply.
If we need to cancel due to unforeseen circumstances, we will offer an alternative appointment or refund any deposit paid.
8. Access to the Property
Customers are responsible for providing safe and reasonable access to the property.
If we are unable to gain access at the agreed time, additional charges may apply.
9. Health and Safety
We reserve the right to refuse or stop work if:
- The property is considered unsafe.
- There is abusive or threatening behaviour.
- Hazardous materials are present that were not disclosed.
- Conditions present a risk to staff or others.
10. Customer Responsibilities
Customers agree to:
- Provide accurate information.
- Inform us of any risks or hazards.
- Secure valuables before work begins.
- Ensure pets are safely controlled where necessary.
11. Damage and Liability
Our team takes every reasonable care while working in your property.
Any concerns regarding accidental damage must be reported within 48 hours of the service being completed.
Our liability is limited to the cost of the service provided unless otherwise required by law.
We are not responsible for:
- Existing damage.
- Normal wear and tear.
- Hidden defects.
- Damage resulting from inaccurate information provided by the customer.
12. Insurance
Space Reset Ltd maintains appropriate public liability insurance for the services we provide.
Evidence of insurance can be provided upon request.
13. Photographs
With your permission, we may take before-and-after photographs for quality records or marketing purposes.
No identifiable photographs of your home or belongings will be published without your explicit consent.
14. Website Content
The content of this website is provided for general information only.
We aim to keep information accurate and up to date but do not guarantee that all content is complete, current or free from errors.
15. Intellectual Property
All content on this website, including text, logos, graphics and images, remains the property of Space Reset Ltd unless otherwise stated.
Content may not be copied, reproduced or distributed without written permission.
16. Privacy
Your personal information is handled in accordance with our Privacy Policy.
17. Complaints
If you are unhappy with any aspect of our service, please contact us as soon as possible.
Email: contact@space-reset.co.uk
We will investigate all complaints fairly and aim to respond promptly in accordance with our Complaints Procedure.
18. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will always be available on this website.