Last updated: July 2026
Space Reset Ltd is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Space Reset Ltd
Registered Address:
22 Railway Street
Chatham
ME4 4JT
Business Address:
265–269 Wimbledon Park Road
Southfields
London
SW19 6NW
Telephone: 020 8059 3639
Email: contact@space-reset.co.uk
Website: https://space-reset.co.uk
Information We Collect
We may collect the following personal information when you contact us or use our services:
- Name
- Email address
- Telephone number
- Property address where services are to be provided
- Details of your enquiry or booking
- Any information you voluntarily provide when contacting us
- When you visit our website, we may also automatically collect:
- IP address
- Browser type
- Device information
- Website usage data through cookies and similar technologies
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Arrange appointments
- Deliver our cleaning, home support and property reset services
- Communicate with you regarding your booking
- Process payments where applicable
- Improve our website and customer experience
- Meet our legal and regulatory obligations
- We will only use your personal information where we have a lawful basis to do so.
Legal Basis for Processing
- We process your personal information because:
- It is necessary to perform a contract with you.
- You have given us your consent.
- It is necessary for our legitimate business interests.
- We are required to comply with legal obligations.
Sharing Your Information
We respect your privacy and will never sell your personal information.
We may share your information with trusted third parties where necessary, including:
- Payment providers
- IT and website service providers
- Professional advisers (such as accountants or insurers)
- Local authorities or other organisations where required by law or with your consent
- Any third party that processes your information on our behalf is required to keep it secure and confidential.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
Only authorised members of staff have access to personal information where necessary to carry out their duties.
How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services and comply with legal, insurance and accounting requirements.
When information is no longer required, it is securely deleted or destroyed.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use the website.
You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information where appropriate.
- Request restriction of processing.
- Object to certain types of processing.
- Request a copy of your personal information in a portable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Space Reset Ltd
Email: contact@space-reset.co.uk
Telephone: 020 8059 3639
Business Address:
265–269 Wimbledon Park Road
Southfields
London
SW19 6NW
Complaints
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
Telephone: 0303 123 1113
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with the revised date shown at the top of the policy.